1. How to place orders？
You can visit our web at www.aroha-jewelry.com for photo reference and ask a quotation by email, after everything is clear we will send you the proforma invoice for
confirmation, and the production arrangements will be made for you after receiving 30% deposit.

2. How long does it take for me to receive my order?

Normally we need 30-35days to finish the production.
3. What’s the shipping ways?

We usually ship the goods by DHL, FedEx, UPS, etc.
4. What’s the payment terms？

We usually accept TT or Western Union. 30% of the total amount to be paid before production and 70% balance to be paid before shipping.
5 . What finger size you usually make？
We usually make the EURO size（eg. #50-#70） or US size.（eg.#7-#12）Download our Size Sheet for reference.
6. Can I put my logo, pattern or special letter or words on my jewelry？

Yes, Your logo can be put on by laser, engraving or stamping machine.
7. Do you make items in silver or Brass？
Yes, some of our items are available in silver and brass, please contact us for details。

8. What’s the procedures on returning goods？
Please inspect your merchandise as soon as you receive it. We must be notified of any problems or defects within five days of receiving the merchandise. Should you
have any problems with the merchandise, please contact our customer service representative and ask for a Complaint Sheet in which you are required to show us more